Level AI Affiliate Program

Level AI offers a comprehensive suite of artificial intelligence solutions designed to transform call centers. Leveraging generative AI and semantic intelligence, Level AI helps businesses enhance customer experience (CX) and boost operational efficiency. Key features include: * **Automated Quality Assurance (QA):** A 100% automated QA solution using generative AI, providing transparent and accurate scoring across all channels (calls, chat, email). * **Agent Performance Enhancement:** AI-driven coaching plans, feedback, and progress tracking empower agents to deliver exceptional customer experiences. * **Customer Intelligence:** Real-time identification of customer feedback, insights, trends, and sentiment from all interactions. * **Actionable Business Insights:** AI-enabled analytics provide valuable business insights from call center data and QA reports, including customer and product analytics. * **Operational Efficiency:** Reduces onboarding time, accelerates learning, and surfaces accurate information in real-time, unlocking the full potential of your team. * **Service Automation:** Automates manual workflows such as real-time AI assistance for agents, post-call disposition, and performance scoring. * **Secure, Customizable Generative AI:** Enterprise-ready Generative AI built for security and customization. Level AI has a proven track record of increasing customer satisfaction (CSAT), agent satisfaction (ASAT), and significantly reducing QA monitoring time. It empowers businesses to understand their customers better, make data-driven decisions, and achieve significant cost savings. The platform is tailored to meet the needs of contact center leaders, agents, and CX teams, streamlining operations and driving business growth.